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Questions? Contact Us

Covid 19: We are shipping on Monday, Wednesday, and Friday only.  More ->


Most frequent questions and answers

Sorry, we are a retailer – we don’t sell at wholesale. However, we do support new dyers starting out by offering Quantity Discounts of up to 20% – please click here for more details. You don’t need to do anything to get this bulk pricing – just add yarns to your shopping cart to see your discount.

$20 is the default table rate shown when the cost estimating software doesn’t know your postal code. Please click “Estimate Shipping” in the shopping cart and fill in the information to get a quote. 

To get Free Shipping, the subtotal of your order must be over $200 after the value of any discount is subtracted, and before taxes are added on. The store software will offer Free Shipping automatically when your order qualifies – you can add & subtract items in your shopping cart to see how it works.

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Contact Us


Office hours: Mon-Fri  9:00am-4:00pm

Phone/SMS Text: (905)353-7417


Shipping on Mon, Wed & Fri only

To help protect our community

Free Expedited Shipping

On Canadian orders above $200

Quantity Discounts

On undyed yarns and fibres

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