Yes, we are still working! but we are now shipping on Mondays, Wednesdays, and Fridays only – this is to reduce the amount of time we have to spend out in the community, and to lower the exposure for our postal workers. Please add a couple days on to the estimated shipping time of your order.
Because we are an online-only mail-order business that’s not open to the public, we are still able to continue operating under the current rules regarding businesses in Ontario. This may change, and if the department of Public Health decides the rules should be different, we will obey them wholeheartedly.
We will keep shipping to you for as long as Canada Post allows us to, and for as long as our suppliers are able to keep shipping to us. Our office and warehousing areas are now out of bounds to everyone except me, and I will the only one handling paperwork and shipping. I have restricted my own movements to three places: my home and business areas, my vehicle, and the post office – this is for the protection of my customers, my family, and my community at large.
Thank you for your patronage over the last decade and more, and for all that your support has made possible for me and my family. I am hoping for the best for all of you, for your families and loved ones, and your communities. We will get through this, with kindess and grace and hope.
All the best,
Owner, ACME Fibres